PRIVACY POLICY
Last updated: 25 January, 2025
At Greatness Worx, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to keep your information secure. By using our website, www.greatnessworx.com, you agree to the practices outlined in this policy:
1. Information we collect
We collect various types of information to provide and improve our services including:
Personal information: When you visit our site, make a purchase, subscribe to our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, shipping address and payment information.
Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, device type, location and pages you visit on our website. This information is collected through cookies, analytics tools and similar technologies.
2. How We Use Your Information
When visitors leave comments on our website, we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection.
An anonymised string created from the visitor's email address (also called a hash) may be provided to the Gravatar service to see if the visitor is using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
We use the information we collect for the following purposes:
- To process transactions and manage your orders
- To send you order updates, shipping notifications, and promotional communications (if you have opted in)
- To improve and personalise your browsing experience on our website
- To respond to any inquiries, provide customer support, and address any issues you may have
- To analyse website traffic and user behaviour to improve the performance and functionality of our website.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically, instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit or delete their personal information at any time (although the user name cannot be altered). Website administrators can also see and edit that information.
3. Sharing your information
We respect your privacy and do not sell or rent your persona information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, processing payments, and delivering products or services. These providers are required to keep your information confidential and may only use it to perform the services we have contracted them for.
- Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes such as responding to a subpoena or other lawful request by authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred as part of that transaction.
If you request a password reset, your IP address will be included in the reset email.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device that help us remember your preferences, analyse usage patterns and improve website functionality. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our site.
If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days and screen option cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal information and simply indicates the post ID of the article you just edited. It expires after 1 day.
Visitor comments may be checked through an automated spam detection service.
5. Data Security
We take reasonable measures to protect your personal information from unauthorised access, loss, misuse or alteration. This includes using encryption technologies (e.g., SSL/TLS) for secure transactions and employing safeguards to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
If you have an account on this website, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal or security purposes.
GDPR (General Data Protection Regulation) Rights:
If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data under the GDPR, including:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can request that we update or correct any inaccuracies in your data.
- Erasure: You can request the deletion of your personal data, subject to certain conditions (e.g., if the data is no longer needed for the purposes for which it was collected).
- Restriction of Processing: You have the right to request that we restrict the processing of your data under certain conditions.
- Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Object to Processing: Youcan object to our processing of your personal data, where we rely on legitimate interests as the legal basis for processing.
- Withdraw Consent: If we process your data based on your consent, you may withdraw that consent at any time.
To exercise these rights, please contact us at hello@greatnessworx.com. If you believe that we are not complying with the GDPR, you have the right to lodge a complaint with the relevant data protection authority in your country.
CCPA (California Consumer Privacy Act) Rights:
If you are a resident of California, you have the following rights under the CCPA:
- Right to Know: You have the right to request the categories and specific pieces of personal information we have collected about you, including the sources of collection, the purpose for collecting the data and the categories of third parties with whom we share this information.
- Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., for legal obligations).
- Right to Opt-Out: You have the right to opt out of the sale of your personal information. Please note that we do not sell personal information to third parties.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights. However, some features or services may be unavailable if you choose to opt out of certain data collection practices.
To exercise your CCPA rights, please contact us at hello@greatnessworx.com.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of the content of these third-party sites. We encourage you to review the privacy policy of any third-party websites before providing any personal information.
Articles on this site may include embedded content (e.g., videos, images, articles, etc). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with that embedded content if you have an account and are logged in to that website.
8. Children's Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you would like to exercise your rights under the GDPR or CCPA, please contact us at hello@greatnessworx.com.