TERMS AND CONDITIONS
Effective Date: 10 February 2025
These Terms and Conditions of Sale ("Terms") govern the sale of products and services by Greatness Worx ("we", "us", "our) to individuals and organisations ("you", "your"). By purchasing our products and/or services, you agree to these Terms. Please read them carefully before proceeding with any purchase.
1. Scope of agreement
1.1 These terms apply to all sales of products and services offered by Greatness Worx, including but not limited to our Individual and Group Coaching Programmes, Courses, Challenges, Workshops, Masterclasses, Books, Ebooks and PDFs, access to digital resources and physical products.
1.2 For corporate clients, a separate agreement will be signed at the time of onboarding to outline the specific terms and conditions of the Agreement. In the event of any conflict between these Terms and Conditions and the corporate agreement, the corporate agreement signed between the parties will prevail.
1.3 For individual customers, these Terms constitute the entire agreement between us and you concerning the sale.
2. Products and Services
2.1 Programmes and Digital Resources: Our offerings include, but are not limited to, Group and Individual Coaching programmes, courses, workshops, masterclasses, ebooks, books, PDFs, quizzes and other coaching-focused resources. Access to these resources is provided on an "as-is" basis.
2.2 Disclaimer about coaching: Coaching is a partnership between the coach and the client. The success of the coaching, irrespective of the method of delivery, is largely based on the willingness and ability of the client to take action and implement key steps that lead towards a successful outcome. Your context is fluid and unknown to us, and therefore the success or otherwise of your outcomes cannot be guaranteed. We will not and cannot be held accountable for any decision, action or non-action, you take as a result of any of the content you consume, whether purchased or not, and/or from any of our programmes or resources. It is your responsibility to responsibly apply our tools and learning and the ultimate responsibility for your success remains with you.
3. Orders and payment
3.1 Corporate Clients: Orders for corporate programmes and services will be formalised through a signed agreement. Payment terms, pricing and other specifics will be detailed in the agreement.
3.2 Individual Customers: Orders for individual purchases, including courses and products, must be placed in accordance with our ordering process and paid in full before access to the courses or products will be enabled. We reserve the right to reject or cancel any order at our discretion.
3.3 Pricing: Prices for products and services are as stated on our website or as otherwise communicated to you. All prices are inclusive of VAT and exclusive of shipping costs, where relevant, unless otherwise stated.
3.4 Payment Terms: Payment must be made in full at the time of purchase. We accept payment methods as specified during the checkout process.
3.5 Late Payments: Late payments by clients may incur interest and result in the service being suspended.
4. Delivery and access
4.1 Access to digital resources will be provided via our platform or other specified means upon successful payment.
5. Refunds
5.1 Due to the nature of digital resources, courses, and our coaching programmes, no refunds will be provided once access has been granted.
6. Disclaimer and Warranties
6.1 Our products and services are provided "as-is" without warranties of any kind, either express or implied, except as explicitly stated. We do not guarantee specific outcomes or results.
7. Limitation of Liability
7.1 To the maximum extent permitted by law, we are not liable for any indirect, incidental, consequential or punitive damages arising from the use of our products and services.
7.2 Our total liability to you for any claim arising under these Terms will not exceed the amount paid by you for the specific product or service.
8. Intellectual property
8.1 All materials provided as part of our programmes and digital resources, including videos, ebooks, course content and articles are owned by Greatness Worx and are protected by intellectual property laws. You may not copy, distribute, or reproduce these materials without out prior written consent.
9. Compliance and responsibility
9.1 You are responsible for ensuring that the use of our products and services complies with applicable laws and regulations.
10. Governing Law and Dispute Resolution
10.1 These Terms are governed by the laws of The Republic of South Africa.
10.2 Any disputes arising under these Terms will be resolved through mediation or arbitration as agreed between the parties, failing which they will be subjected to the exclusive jurisdiction of the courts in South Africa.
11. Amendments
11.1 We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our products and services constitutes acceptance of the revised Terms.
12. Contact Us
We're here to serve. For any queries or concerns regarding these Terms, please contact us at:
- hello@greatnessworx.com
- https://www.greatnessworx.com/contact-us/
These Terms must be read in conjunction with our Privacy Policy, Term of Use and Disclaimer.